Professional cleaning needs to be systematic, tested & proven.

The 5D Professional Cleaning Method® is the acclaimed and award-winning process you need to implement in your cleaning business today.

The 5D Professional Cleaning Method® is like having a master trainer with your cleaning staff at every house they clean. Follow the 5D Method exactly, and your cleaning consultants' cleanings will be perfect, each and every time.
Watch Intro Video

Conducting Appointments - Making an Entrance

Module 8 Lesson 2 Sample Clip

Are you struggling to train your cleaning staff?

You don't have to do this alone.

Can you imagine how it would feel to have a staff training program to instantly give to your cleaners? They learn the entire course online, then practice hands-on in customer training homes.

How would your business be different if you had:

a program that works instantly and effectively to engage your staff AND keep them entertained and motivated to become elite professional house cleaners?

Course curriculum

  • 1

    WELCOME TO GLISTEN ACADEMY

    • A message from Katie Pearse

    • How to use this program

    • The Glisten Glossary

    • Getting officially certified

  • 2

    MODULE 1: THE 5D CLEANING SYSTEM

    • Process = a perfect cleaning

    • Step 1: Dust

    • Step 2: Drench

    • Step 3: Dazzle

    • Step 4: Details

    • Step 5: Disinfect

  • 3

    MODULE 2: BATHROOM CLEANING

    • Demo Tutorial

    • Toilet

    • Shower

    • Tub

    • Vanity

    • Mirror

    • Floor

    • Bathroom Training Checklist

  • 4

    MODULE 3: KITCHEN CLEANING

    • Demo Tutorial

    • Small appliances

    • Microwave

    • Countertops and Backsplash

    • Fridge

    • Range / Oven

    • Dishwasher

    • Sink and Faucet

    • Floors

    • Kitchen Training Checklist

    • Cabinets

  • 5

    MODULE 4: BEDROOM CLEANING

    • Demo Tutorial

    • Bedroom Training Checklist

  • 6

    MODULE 5: ALL ROOMS

    • Demo Tutorial

    • Lights and Lamps

    • Doors and Baseboards

    • Wall Elements

  • 7

    MODULE 6: FLOOR CLEANING

    • Demo Tutorial

  • 8

    MODULE 7: YOUR CAREER

    • Lecture Video

    • It all starts with a clean home

    • Why cleaning professionally is different

    • Duties and responsibilities

    • Checklists

    • Developing your signature style

    • Staying motivated and inspired

    • Getting better every day

    • Developing your signature style

    • Preparing for your work day

    • Driving to appointments

    • Types of cleaning services

    • Staying motivated and inspired

    • Working with a partner

    • Types of cleaning services

    • Getting better every day

  • 9

    MODULE 8: PROFESSIONALISM AND ETIQUETTE

    • Lecture Video

    • Being a professional

    • Personal values and characteristics

    • Social and professional etiquette

    • Dos and Don’ts

    • The art of anticipation

    • Appearance and grooming

    • Social etiquette and polished language

    • Developing an eye for detail

    • Finesse and savoir faire

  • 10

    MODULE 9: CLIENT CARE AND RELATIONSHIPS

    • Lecture Video

    • Why she's hiring you

    • How to show her that you are the solution

    • Client profiles

    • Special touches to show you care

    • How to care for pets and kids

    • How to handle tricky situations

    • What she is looking for by hiring you

    • Client profiles

    • Special touches to show you care

    • How to care for pets and kids

    • Getting feedback from your clients / building relationships

  • 11

    MODULE 10: PROFESSIONAL CLEANING PRODUCTS AND TOOLS

    • Lecture Video

    • Your professional cleaning kit

    • Essential tools

    • Scrubs and solutions

    • Vacuums and specialty equipment

    • Your professional cleaning kit

    • The science behind the beauty

    • Scrubs and solutions

    • Vacuums and specialty equipment

  • 12

    MODULE 11: THE SCIENCE AND HISTORY OF CLEANING

    • Lecture Video

    • Why we clean our homes

    • Modern-day cleaners

    • Careers in cleaning

    • Reputation of house cleaners

    • Pathogens, pests, allergens

    • Cross contamination

    • Hotspots to disinfect

    • Pathogens, pests, allergens

    • Why we clean our homes

  • 13

    MODULE 12: SPARKLE SAFELY (OH&S)

    • Self Care

    • Hand and wrist care

    • Lifting and Bending

    • Working Alone

    • Rest

  • 14

    MODULE 13: BEFORE APPOINTMENTS

    • Preparing for your work day

    • The Classic Clean cleaning kit

  • 15

    MODULE 14: CONDUCTING APPOINTMENTS

    • Lecture Video

    • Appointment itinerary

    • Making an entrance

    • Priorities and boundaries

    • Final walkthrough

    • Greeting your client

    • Touring the home

    • Determing priorities

    • Extra services you can suggest

    • How to solve issues

  • 16

    MODULE 15: EVALUATIONS

    • Demo tutorial

  • 17

    MODULE 16: FINISHING APPOINTMENTS

    • Breakage and damage

    • Reviews and feedback

  • 18

    TRAINING SCHEDULES

    • Intro

    • 3-Day training plan

    • 5-day training plan

    • How to design your training

  • 19

    RESOURCES

    • Training Planner and Logbook

  • 20

    CERTIFICATION

    • Congrats! Here's what's next...

    • Certificate of completion

    • Glisten certification

    • More resources for you

    • Before you go...

Pricing options

• instant online lifetime access
• flexible payment options
• all major credit cards accepted
• optional physical materials

  • $1,299.00

    One-time payment, lifetime access.

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