Course curriculum

    1. Start Here

    2. Week-By-Week Schedule

    1. Lesson #1: The 10 Glisten Rules of Business (32-min audio lesson)

    2. Lesson #1: The 10 Glisten Rules of Business (15-page PDF)

    3. Inside this lesson: The 10 Glisten Rules of Business

    4. Rule #1: A Clean House is Essential

    5. Rule #2: YOU Are Your Business

    6. Rule #3: Remove Emotion from Every Decision You Make

    7. Rule #4: Do the Opposite of What Everyone Else is Doing

    8. Rule #5: Pursue Perfection

    9. Rule #6: Always Charge More

    10. Rule #7: Select Your Clients

    11. Rule #8: Put Your Business First

    12. Rule #9: Stay Calm

    13. Rule #10: Be the Expert

    1. Lesson #2: Money, Money, Money (23-page PDF)

    2. Lesson #2: Money, Money, Money (35-min audio lesson)

    3. Inside this lesson...

    4. Owner's income

    5. Business budgeting

    6. Pricing your fabulous services

    7. Strategies to raise your rates

    8. Dazzling upsells and extras

    9. Contracts to clinch big sales

    10. Your expensive staff

    11. Saving money on products and equipment

    12. Discounts that don't damage your brand

    13. Investing in advertising and marketing

    14. Assignment #2

    1. Lesson #3: How to Make Your Brand Dazzle (14-page PDF)

    2. Lesson #3: How to Make Your Brand Dazzle (32-min audio lesson)

    3. Inside this lesson...

    4. It's more than just being really, really good looking

    5. Your personal brand and how to dazzle

    6. Being an industry expert

    7. Your dream customer

    8. A polished visual identity and photos that captivate

    9. Social media that sells

    10. Luxe printed materials and boutique-style products

    11. Bringing it all together with your website

    12. Assignment #3

    1. Lesson 4: Hiring Cleaners (16-page PDF)

    2. Lesson 4: Hiring Cleaners (31-min audio lesson)

    3. Inside this lesson...

    4. Hiring steps

    5. Marketing plan

    6. Interviews

    7. Auditions

    8. Job Offers

    9. Bonus Presentation: How to Attract, Train and Manage Top Talent for Your Cleaning Business (1 hour 22 mins)

    10. Assignment #4

    1. Managing Your Team of Professional Cleaners (18-page PDF)

    2. Managing Your Team of Professional Cleaners (38-min audio lesson)

    3. Inside this lesson...

    4. Your role as their leader

    5. Orientation and pre-training

    6. Training professional cleaners

    7. Communicating with your staff

    8. Bringing out the best in your people

    9. Staff meetings and events

    10. Evaluating performance and conducting reviews

    11. Terminating employment

    12. Your job isn't over when theirs is

    13. Issues you may encounter

About this course

  • $699.00
  • 111 lessons
  • 1.5 hours of video content