Coronavirus Cleaning Course + Certification

Educate and certify your residential cleaning professionals properly during the coronavirus pandemic. Learn about COVID-19, sanitizing and disinfecting, personal protective equipment, hand hygiene, products and tools, and conducting appointments. You will also get expert tips and advice on how to add hospital-grade disinfecting to your services, even if you're eco-friendly, and how to communicate your certified status and education to your customers.
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Certification & Accreditation

Print out a customized certificate for each member of your cleaning team and be authorized to use the Glisten Academy official business accreditation seal on all your marketing materials. Give your customers the confidence to know you have the education and training to help keep them safe and healthy.

What included in the Coronavirus Cleaning Course

This course is designed to teach you what you need to know about cleaning during the coronavirus pandemic + tips and strategies to plan or add additional types of cleaning services to your business NOW.

  • How to safely clean homes with the right personal protective equipment (PPE), products, tools and professional cleaning techniques.

  • Expert tips and advice on adding different types of essential cleaning services to your business so you can start cleaning now - or in the future.

  • Pre-designed templates and graphics to help you communicate with your customers during a crisis like the coronavirus pandemic.

  • What to do if you're feeling overwhelmed, unmotivated, and unsure about the future of your business.

CORONAVIRUS RESIDENTIAL CLEANING

EDUCATION + CERTIFICATION

  • 1

    WELCOME TO GLISTEN ACADEMY / BIENVENIDO A GLISTEN ACADEMY

    • Un Mensaje de Katie Pearse

    • El Glosario de Glisten

    • Qué Aprenderás en este Curso / Fuentes

    • Disclaimer

    • Coronavirus Cleaning Staff Handout (Revised April 16)

    • Folleto del personal

  • 2

    BUSINESS S.O.S.

    • The Current Situation

    • Financial Advice

    • Emergency "Make Money" Ideas

    • Expand Service Offerings

    • Community Involvement Ideas

    • Crisis Communication & Public Relations

    • Marketing Resources

  • 3

    EMPLOYER RESPONSIBILTIES

    • The Essentials

    • Additional Responsibilities

    • Action Planning

    • Resources

  • 4

    FUNDAMNETOS DEL CORONAVIRUS

    • Coronavirus, SRAG-CoV-2 y COVID-19

    • El Esparcimiento del Virus

    • Signos y Síntomas

    • Aplanar la Curva

    • Prevención de la Propagación del COVID-19

  • 5

    CLEANER TRAINING

    • Staff Video (5 mins)

    • Video del personal

    • Productos Ecológicos

    • Responsabilidades de los Asesores de Limpieza

    • Salud y Seguridad del Asesor de Limpieza

    • Disinfecting Surfaces

    • Lavado de Ropa

  • 6

    REALIZAR CITAS / CONDUCTING APPOINTMENTS

    • Antes de la Cita

    • Durante la Cita

    • Luego de la Cita

  • 7

    CERTIFICATION

    • Certification and Accreditation Process

    • Step 1A: Manager's Coronavirus Knowledge Test

    • Step 1B: Business Accreditation Application Form

    • Step 2: Staff Test

    • Step 3: COMPROMISO DEL LIMPIADOR EN CUANTO AL CORONAVIRUS

    • Step 4: Staff Certificates

    • Step 5: Business Accreditation Marketing Kit

    • Advanced Training

  • 8

    ALL RESOURCES

    • Listado de Desinfección / Disinfecting Checklist

    • Coronavirus Cleaning Staff Handout (Revised April 16)

    • Letter to Clients

    • Captions and Hashtags

    • Instagram Graphics

    • Instagram Stories Templates

    • Facebook Post Graphics

    • Social Media Instructions and Usage Rights

    • Folleto del personal

Certification


Print out a customized certificate for each member of your cleaning team and be authorized to use the Glisten Academy official business accreditation seal on all your marketing materials. Give your customers the confidence to know you have the education and training to help keep them safe and healthy.

Instructor

Katie Pearse

Glisten Academy President

I founded Glisten Academy, the world's first online training school for elite cleaning professionals, in 2018. Through my training courses, programs, and consulting sessions, I teach maid service owners all over the world how to own and operate a luxury residential cleaning service. With a 20-year career in marketing and 12+ years in the cleaning industry, I launched an eco-chic cleaning service in 2008 that won multiple awards and made over $1 million a year in revenue with only 10 staff. My specialties include marketing and staff training, including web design, branding, and business strategy. I divide my time between Toronto, Canada and San Diego, California. Education: Bachelor of Arts, University of Alberta, 2000 - 2004 Public Relations diploma, MacEwan University, 2005 Web Intelligence certificate, University of California, 2007 - 2008