Mystery shop your business

with the cleaner evaluation program

Double your customer satisfaction, fill holes in your schedule without discounting your prices, engage your customers and motivate your employees. This one program changed my business overnight and saved me tens of thousands of dollars in labour costs, customer refunds and discounts. I show you exactly how to implement this program immediately, step by step.

Course curriculum

  • 1

    WELCOME

    • Welcome Message from Katie Pearse

    • Canva Account (FREE)

  • 2

    THE PROGRAM

    • What the Program Will Do for Your Business

    • How the Program Works

    • Why This Program Works

    • What is "Mystery Shopping"?

    • Video Tutorial: Website, Application, and Report

  • 3

    IMPLEMENT THE PROGRAM

    • Step 1: Share the Program with Your Team

    • Step 2: Set Up Your Website to Accept Applicants

    • Step 3: Contact Your Chosen Evaluators (Evaluator Instructions)

    • Step 4: Send the Evaluator and Staff Members the Reports

    • Step 5: Share the Results with Your Team

  • 4

    MARKETING MATERIALS

    • Instagram and Facebook Graphics

    • Email Marketing Templates

    • Website Marketing Template

  • 5

    VIDEO LESSON DEMOS

    • Application Process

    • Application Form Tour

    • Email Marketing Demo

  • 6

    ADVANCED TRAINING

    • The Business Accelerator Program

    • Private Consulting Sessions

    • Certified Cleaning Consultant Training Program