When you master the expert cleaning techniques and customer relations taught in this course, you’ll be able to…

  • CLEAN PERFECTLY

    Learn advanced cleaning techniques that ensure every surface sparkles. Impress clients with flawless results delivered quickly and effectively, saving time while maintaining the highest standards.

  • IMPRESS CLIENTS

    Build trust and loyalty by mastering professional communication and understanding your clients' unique needs. Deliver exceptional service that exceeds expectations, leaving them thrilled to leave glowing 5-star reviews.

  • SCALE AND GROW

    Use this certification to train your team of cleaners in advanced techniques and customer relations, ensuring consistent, high-quality service across the board. Build a reputation for excellence that not only earns 5-star reviews but also attracts premium clients.

CURRICULUM

PROFESSIONAL HOUSE CLEANER CERTIFICATE COURSE

Message from Katie Pearse
Glisten Glossary
Glisten Glossary
00 | Intro to Professional Cleaning
01 | Cleaning As a Career
02 | Client Care and Relationships
03 | The Science and History of Cleaning
04 | Professional Products and Tools
05 | Sparkle Safely (OH&S)
06 | Conducting Appointments: Start to Finish
07 | The 3D+ Cleaning Process®
08 | Conducting Evaluations
08 | Conducting Evaluations Demo Video
How to Clean Demo Video
Results Standards Video
Bathrooms: Audio Directions
Training Resources
How-to-Clean Demo Video #1
How-to-Clean Demo Video #2
Results Standards Video
Kitchens: Audio Directions
Training Resources
How-to-Clean Demo Video
Floors: Audio Directions
All Rooms: Audio Directions
The Classic Clean Staff Exam (PDF)
Exam Answer Key / Scoring Rubric (PDF)
Exam Answer Key / Scoring Rubric (Word)
About

Hi, I'm Katie Pearse.
I teach entrepreneurs how to own and operate a luxury cleaning business.

In 2008, I launched an upscale cleaning business, bringing the luxurious five-star hotel and spa experience into homes. I built my company into a profitable business with sales over $1 million/year.

With a relentless desire to deliver the most delightful and indulgent customer experiences, my company was THE choice of high-profile clientèle, including NHL players and other prominent customers.

With 20+ years as a business and marketing instructor and background in marketing and communications, I started Glisten Academy in 2015 to bring business training to the cleaning industry worldwide.

Want to learn more about me and my incredible cleaning business story? Want a sample of my teaching? → Click here for your free Glisten Academy membership.

Signature
LYDIA YAPP
EDMONTON, CANADA

“You're an awesome teacher, Katie! "

"The class was crazy informative and useful! I really appreciate you teaching us all these tips/skills to accelerate our businesses.”

Lydia Yapp, Canada

GABBY UHNAKOVA
SPACE OF JOY, UK

"I purchased Katie's program recently, which so far has been life-changing!"

There is so much to learn from you. I admire every single thing you share with us. Amazing! Thank you sooooo much!

Gabby Uhnakova, Space of Joy, UK

BRIANNA ESPINOZA
LEMON & LAVENDER, NEW YORK

“Katie is by FAR the best mentor to have while starting and running your cleaning business."

She is a wealth of knowledge and always so easy to connect with! Her content is flawless and has tremendously helped my personal business!

Brianna Espinoza, Lemon & Lavender, USA

Christal Bosser
MOMMY MAIDS, FLORIDA

"I recently took the course and have been blown away!"

★★★★★

This was the first course that was relevant to me as an experienced business owner but wish I had found it as a new one because so much wasted efforts and mistakes would have been avoided."

Christal Bosser, Mommy Maids, USA

FAQ

No, I do not have a sample of te program, however, you can try the program for 15 days, completely risk-free. If you decide it's not right for you, I'll refund 100% of your money, no questions asked. Just email me at [email protected] to request a refund.


This course is perfect for solo cleaners looking to elevate their skills and reputation, as well as cleaning business owners who want to train their team in professional techniques and customer service excellence.

Yes! Upon completion, you’ll earn a certificate that highlights your expertise and commitment to quality service. You will also be listed on the Glisten Academy website as a certified professional cleaner.

Absolutely. This course is designed to help you scale your business by training your team in consistent, high-quality cleaning practices and customer relations.

The course is self-paced, allowing you and your team to complete it at your convenience. Most participants finish in a few hours, depending on their schedule.

While the course emphasizes techniques and strategies tailored for premium clients, the skills and certification can benefit any cleaner or cleaning business aiming to deliver exceptional service.

I am so confident that you’ll love and benefit from this program that I offer a 100% money-back guarantee. If you are not completely satisfied within the first 15 days of the program, you can email me to request a full refund at [email protected].

I offer consulting sessions for a limited number of cleaning business owners. You can email me or book on my website at glistenacademy.com.

No prior experience is necessary! The course is designed for all skill levels, whether you’re starting out or looking to refine your expertise.

The course is hosted on Thinkific. Once you enroll, you’ll gain instant access to all modules and materials.

We offer support to answer any questions you may have. You’ll also have access to a community of fellow students for additional tips and guidance.

For pricing details and enrollment options, visit the course page on Thinkific. Flexible payment plans may also be available.